Experiencing “Error 96” on your Android phone can be frustrating, especially when you need to send important text messages. This error commonly occurs when attempting to send an SMS, leading to a failure in the messaging function. However, receiving messages remains unaffected. Let’s explore some effective solutions to this problem, targeting users who face this issue across various Android devices.
Understanding Error 96 on Android
Before diving into solutions, it’s crucial to understand what Error 96 is and why it occurs. This error is typically related to issues with your network operator, service provider, or the SMS app itself. Incorrect settings such as the wrong Access Point Name (APN), may also contribute to this error.
Solutions to Fix Error 96
1. Update SMSC (Short Message Service Center)
The most common and effective solution involves updating the SMSC. This number is vital for sending text messages, as it routes your SMS to the recipient. Here’s how you can update it:
- Open the dialer on your Android phone.
- Enter ##4636## and hit the call button to access the service mode.
- Select ‘Phone Information’ and find the SMSC setting.
- Hit the refresh button. If it fails, manually enter your carrier’s SMSC number. If necessary, convert the SMSC number to PDU format using an online PDU encoder and decoder.
2. Change the SMS App
If updating the SMSC doesn’t work, consider changing your SMS app. Third-party apps like Go SMS can sometimes bypass the issue. Install the new app, set it as default, and check if you can send messages.
3. Reset SMSC in Another Phone
As a last resort, you can reset the SMSC on a different phone and then transfer the SIM card back to your device. This method ensures that the correct SMSC configuration is saved to the SIM card.
Additional Troubleshooting Tips
1. Check Network Service Provider
Ensure that your SMS plan is active and you have sufficient balance to cover SMS costs. Also, check for any service outages with your carrier.
2. Check Network Connectivity
Poor network strength can hinder SMS sending. Try reinserting your SIM card to refresh the network connection.
3. Enable Messaging App Permissions
Ensure that your default messaging app has permission to send and receive SMS and MMS messages. This is especially important for third-party messaging apps.
4. Check RCS Settings
If you’re trying to send messages over the internet to another Android device, ensure that RCS functionality is enabled in your messaging app settings.
5. Toggle Airplane Mode
Sometimes, a quick toggle of Airplane mode can refresh your mobile networks and resolve connectivity issues.
6. Force Stop and Clear Cache of Messages App
If the Messages app is malfunctioning, force-stopping the app and clearing its cache can restore functionality.
7. Restart Your Phone
Restarting your device can fix bugs affecting the text messaging service.
8. Update Android Version
Check for any available software updates for your Android device. Manufacturers often release updates to fix common issues.
9. Reset Android Phone
As a last resort, consider resetting your Android device to default settings. This can correct any misconfigurations preventing you from sending text messages.
Conclusion
Dealing with Error 96 on Android can be challenging, but the solutions provided here should help you overcome this issue. It’s important to follow these steps systematically to identify and resolve the root cause of the problem. Remember, if the error persists after trying these solutions, reaching out to your mobile carrier or a professional technician is advisable.
